A. Terms & conditions of participation in the AIM’s further training and continuing education events.
Registration to participate in an AIM course has to be made in writing. To register, please us the corresponding registration form (print version or electronically via our website). Registrations will be processed in the order received by post. Once your registration has been received by fax, post or e-mail, you will receive a written confirmation of your registration. The seminar fee has to be paid into the AIM’s bank account following the receipt of the invoice (approx. 4 weeks prior to the commencement of the course) and not later than 10 days before the course starts.
1.1. Alternate date in case of discounted early bird online booking of a full course series
If you already know at the time you are making the booking (prior to commencement of a seminar series) that you will not be able to attend at a certain date, we will advise you of an alternate date. The early bird discount will still apply.
1.2 Loss of the early bird discount
If you do not attend a seminar of the course series you have booked WITHOUT having already declared your unavailability on that date at the time of booking, you will lose you early bird discount. In this case, AIM will charge you the difference between the discounted fee and the full fee.
2. Cancelation clause / cancellation fees
Up to 10 days before the commencement of the course (received by us in writing, online or via fax), you may cancel your registration without any additional charges. Thereafter, the full course fee is payable without deductions. The provision does NOT apply in case of illness (either of yourself or relatives in need of care). In this case, you are required to present a notification of illness.
3. Payment of seminar fees
AIM will send invoices to the participants by e-mail OR post. The seminar fee shall be paid to the AIM’s bank account at the latest by the due date stated on the invoice.
4. Dispute Resolution
The EU is providing an Online Dispute Resolution (ODR) platform. This platform is, inter alia, suitable for disputes between consumers and professional service providers and can be reached via the following link: ec.europa.eu/consumers/odr
Our email address is: firstname.lastname@example.org
We are generally happy to work with ODR but prefer to settle any dispute directly with the consumer.
B. Course cancellations or changes
AIM undertakes to carefully plan and conduct further training and continuing education courses. The participants will be informed immediately, if a course cannot be held or has to be rescheduled because of an insufficient number of registrations received, illness of the lecturer, etc. Any course fees already paid will be refunded. There is no entitlement to any further claims against AIM. AIM reserves the right to change the course schedule at any time. This includes a change of lecturer.
“Enjoy your success with FDM!” (Stephen Typaldos)